LOOK BEFORE YOU CHOOSE

Every strategy begins
with a picture.

Leaders don’t execute strategy. They execute the picture they carry of it.

Strategy Days · Change Programmes · Development Tracks

For teams, strategic alliances and leaders

Wooden star-vaulted ceiling of the Grote Kerk in Haarlem, its ribs converging on a single point.

Many perspectives.
One picture where they meet.

GROTE KERK · HAARLEM · BY ARTHUR GEBHARD

WHY THIS WORKS

Everyone uses the same words. And everyone pictures something different.

That is rarely a problem on paper. The plan makes sense. The timeline makes sense. But the movement does not follow.

What happens next is familiar: decisions slow down, collaboration becomes push and pull, and people wait where movement is needed. You just never receive an invoice for it.

In 25 years of strategy, operations and leadership, I have seen the same thing again and again. People already have a picture of what is happening and where things need to go. But that picture is in their heads, and words alone do not get it out. Ask ten people what “more ownership” means and you will get ten answers. All of them reasonable.

That is why I make visible what words alone often fail to surface. Sometimes literally through images, sometimes by putting choices and their consequences next to each other.

I work at the moments when those differences start to cost money:

With teams that have enough ideas and now need to choose one shared direction.

With organisations and their strategic partners that depend on each other, each with their own organisation behind them, and now need to make it work together.

With organisations changing their business model and discovering that processes, organisation and systems do not automatically change with it.

With teams where the direction is changing and people do not yet see how they can best contribute.

Portrait of Harm Hendriks, looking to the right.

doorsicht grew out of that. Built on what I’ve seen, learned and missed.

Harm Hendriks

About Harm
Looking up into a brick rotunda with tiered walkways converging on a glazed dome.

“Through the emotionally evocative and transporting power of visual imagery, you are reminded that change is within their grasp.”

SENIOR EXECUTIVE COACH

KOEPEL · HAARLEM · BY ARTHUR GEBHARD

USUALLY IT STARTS HERE

Three decision points.

At these moments a choice gets made, even when no one says it out loud.

It doesn’t come out on its own.

Often you’re in two at once. Start with the one that creates the most friction.

01

We don’t know yet.

02

Working together is grinding.

03

We know where we’re going, but not what it asks of us.

01

We don’t know yet.

There’s no clear direction. Everyone has ideas, but not the same picture. As long as that’s the case, every conversation stalls at ideas.

You get direction.

02

Working together is grinding.

The direction is on paper and everyone nods. But ask what that direction means and you’ll hear ten versions. As long as that’s the case, very little comes of it.

You move in the same direction.

03

We know where we’re going, but not what it asks of us.

The direction and the plan are set. Now it has to become clear what that asks of each person: where do you come into your own, what contribution do you make, and what do you commit to?

You know what this means for you.

View across the Spaarne river in Haarlem, with quayside houses, trees and a construction crane on the skyline.

SPAARNE · HAARLEM · BY ARTHUR GEBHARD

“Translating our strategy into outcomes is part of our responsibility as a leadership team. I truly enjoyed seeing this happen right in front of my eyes, in such a pleasant and well-structured setting. That approach really encouraged creativity and engagement in a group that represented different parts of our organisation.”

Strategy Director

WHEN YOU USE IT

Tied to your strategic year plan or a change programme, or as the content of a meeting already scheduled.

WHEN TO CALL

Three to six weeks in advance. That leaves enough time to sharpen the question and design the track properly. Not afterwards, when differences have already landed in decisions or delivery.

Tight on time? Call me. There's usually more room than you think.

Wall installation of separate lit glass elements connected by copper lines into one visible pattern.

“In the sessions, the patterns became clear visually. Sometimes we need to see things through a different lens, and these pictures helped me with that.”

Senior Programme Manager · Shared Services

BY ARTHUR GEBHARD

The method
Picture First brand mark: two overlapping frames with a gold dotPicture First

The Picture First™ method

The picture first. Then the conversation. Then the choice.

1,500+ participants · 80 sessions · thousands of photographs

With a photograph you cannot sustain vagueness. You point to it. You react to it. You lay it next to someone else’s picture. That is how what is going on becomes visible, and where movement becomes possible.

What the method rests on is on paper. Just ask.

Participant in a strategy room raising a camera to photograph the wall of plans, choosing what to frame.
01

Seeing

Make visible what is really going on: where the strength lies, where things are rubbing, and which different perspectives are in the room.

Outcome: a shared view of where the team stands.

Printed session photographs laid out side by side on a table, revealing patterns across perspectives.
02

Imagining

Clarify where you want to go together, and where perspectives already align or still differ.

Outcome: a visual roadmap of the desired direction.

Hands around a table pointing at the printed photographs, using them as the shared reference for the conversation.
03

Doing

Translate that direction into what each person contributes to the shared result and what is needed to get there.

Outcome: a visible picture of each person’s contribution to the end result.

Yes, a camera in a strategy session is unusual. That is exactly why it works.

THIS IS WHAT IT LOOKS LIKE IN PRACTICE

Three examples.

01

A new regional organisation

02

Landing a strategy with 350 people

03

A new direction, and your own role in it

01

A new regional organisation

What it producedA sharper picture of the long term, and clear ownership to get the coming year moving.

02

Landing a strategy with 350 people

What it producedLeaders who could tell the strategy in their own words, brought together in a large Gallery Walk.

03

A new direction, and your own role in it

What it producedA next step that became a deliberate choice rather than the path that happened to be there.

Gallery walk: printed team photographs and short statements mounted on white walls, with colleagues standing, pointing and discussing them.

“The gallery walk was amazing. Every team’s images on the wall. Groups of people sharing their thoughts and making the transformation work for us. The room was bustling with energy to make this happen.”

Vice President Operations
Dome seen from within: many directions converging on a single point.

The art of perspective, focusing on one shared point

doorsicht

KOEPEL · HAARLEM · BY ARTHUR GEBHARD

ABOUT HARM

Where my way of looking comes from

At the kitchen table of a family business, customers, suppliers and staff were never far away. That is how I learned early what a company means from the inside.

That way of looking travelled with me through 25 years of strategy, operations and leadership, across business models, cultural differences and organisations that had to reinvent themselves.

And I kept seeing the same thing: organisations don’t consist only of plans, processes and structures. People give meaning to those themselves. They form a picture of what is happening, what matters and what is expected of them.

That insight has become steadily more central to how I work.

Doorsicht is an old Dutch word for the art of perspective: different lines converging on a single point. People don’t all have to see the same thing; different perspectives are valuable, as long as they become visible and you can work out together where they meet.

That is what Picture First does. Not smoothing differences away, but putting them on the table: seeing what each person sees, discovering where the pictures diverge, and building one picture together you can act on.

doorsicht is the next step.

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LET'S TALK

One call and you'll know.

1

You bring

one live decision, strategic question or partnership issue.

2

We look

at where interpretations diverge, stay unspoken, or cause trouble later.

3

You know

whether this is for you. If it isn't, I'll say so.

Thirty minutes, free

No quote, no obligation. Just a conversation.

Rather call directly? +31 6 43072563 · or email harm.hendriks@doorsicht.nl